IT Support & Outsourcing

Your IT team. Part of your business.

Get the support you need without the overheads of an in-house IT manager. Our proactive support contracts combine unlimited remote assistance, onsite support and system monitoring, all for a fixed monthly cost.

We get to know your people and your systems, so you spend less time dealing with IT problems and more time getting things done.

Unlimited helpdesk support

Get friendly, practical help whenever your team needs it, with unlimited helpdesk calls included in every support contract.

Onsite Support

Some problems need a hands-on approach. When you need us onsite, we’re here to help.

Regular Scheduled Visits

Stay on top of your IT with weekly or monthly visits as part of your outsourcing contract.

People you know

Work with a friendly team that understands your business and feels like an extension of your own.

Predictable monthly costs

Plan your IT budget with confidence, with a fixed monthly price for your contracted support.

Proactive monitoring

We monitor your systems to help spot potential issues early and address them before they disrupt your working day.

BACKUP & RECOVERY

Safeguard every workload and protect your company’s future.

Combining out award winning backup with anti-ransomware technologies, Magma’s Backup solutions delivers the cyber protection that today’s organizations need to avoid costly downtime, unhappy customers, and lost revenue. With support for more than 20 platforms, it protects any workload, scales without limits, and saves you money.

Superior Data Protection

Minimize any potential data loss by backing up as often as you want without impacting system performance or productivity.

Fast, Reliable Recovery

Minimize costly downtime by starting your backup as a virtual machine to get your system up and running in mere seconds.

The most secure backup

Defend your data and ensure its integrity with built-in AI-based antiransomware protection and blockchain notarization.

HOSTED COMMS.

Horizon Cloud PBX is a complete business phone system – a hosted communications service that provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony.

Audio Excellence

Leverage our exceptional quality of service that delivers the same audio quality of a fixed line but via cloud-based phone system, compatible with IP handsets.

Soft Client

Bring the power of Horizon to your Windows desktop, laptop, Android or iOS device and access a range of features to ensure your colleagues and customers are always in contact.

Next Gen

Cater for millennials who are set to become the largest generation in your workforce and expect any technology to be fast, accessible and on-demand.

SCALABLE TECHNOLOGY

IT SECURITY.

A practical approach to protecting your business.

Keeping your business secure starts with understanding what needs protecting. Talk to Magma about your systems, your concerns and the steps you can take to reduce risk.

Protect your business

Discuss your security needs with a team that speaks your language.

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Prepare for disruption

Explore backup and recovery options that help your business get back to work if an incident happens.

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SUPPORT THAT GROWS WITH YOU.

Your IT needs change as your business develops. From helping new starters get connected to reviewing how your systems support your team, we’re here to help you plan ahead and manage everyday demands.

TOTAL UPTIME

CLOUD GROWTH

SCALABILITY

SUPPORT
IS IN OUR DNA.

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